Deadline: 14 October 2015
The Department of Field Support (DFS) is currently seeking applications from the eligible applicants for the post of Information Systems Assistant based in Abyei, Sudan.
The DFS provides dedicated support to peacekeeping field missions and political field missions.
Key Job Responsibilities
The Information Systems Assistant will perform the following functions-
- Assists with, and may lead a team in the planning, specification, design, development, implementation and support of computer application systems and programs using UN established standards for IS technologies, programming languages and tools;
- Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc.
- Oversees the administration, operation, technical support, and monitoring of server systems; undertakes complex trouble shooting of server systems;
- Liaises with other Units within the Service and other logistics support elements of the mission to maintain optimal 24/7 operations for the server systems operations;
- Provides input to identify the need for new systems or re-engineering of the existing systems;
- Drafts documentation and reports;
- Analyses, plans, designs and supervise the implementation of network projects in accordance with Mission requirements and applicable UN policies and standards;
- Reviews network configuration ensuring maximum efficiency and optimal usage of resources;
- Participates in the management of network backup and security enforcement policies
- Assists with and may supervise the work of personnel and/or contractors assigned to the Network Administration Unit;
- Ensures the integrity of the various internetwork connections within the missions Intra- and Extranets;
- Assists with the implementation of new and emerging technologies for voice, video, and data integration;
- Supports the design, implementation and maintenance of Data Security projects with emphasis in network security, monitoring, resourcing, and other UN standard technologies;
- Maintains properly administered access control lists including rights and privileges;
- Participates in the security incident response activities;
- Participates in planning, implementing, operating and maintaining security controls;
- Performs regular vulnerability assessments of production systems to identify weaknesses and determine the need for security updates and fixes;
- Participates in, and may supervise, major network implementations;
- Drafts documentation and reports;
- Supervises a team of service coordination staff;
- Provides basic training to end-users on the use of standard systems and applications;
- Drafts end-user and/or technical documentation;
- Provides training to junior technical staff; occasionally supervises a team of technical staff for special projects;
- Provides advice to clients regarding Communications & Information Technology Section (ICTS) standards and workflow processes;
- Acts as the focal point for Disaster Recovery and Business Continuity plan implemented by the mission;
- Acts upon all security incidents and violations, including reporting them immediately to the ICTS Security Coordinator; participates in incidents management activities;
- Performs regular security assessments of production ICTS resources to identify potential weaknesses that could be exploited; performs risk analysis and formulate risk treatment plans;
- Determines the need for updating ICTS systems with fixes and patches;
- Performs other related duties as required.
Eligibility Criteria
Applicants must have-
- High school diploma or equivalent and certification/diploma of other supplemental academic qualifications or training in Information Systems and Technology are required;
- Industry training and certifications is desirable;
- At least eight (8) years of relevant work experience in the planning and installation of complex Information Systems, equipment, and networks, including at least three (3) years of experience at the international level are required;
- Field experience in United Nations Peacekeeping missions is desirable;
- French and English are the working languages of the UN Secretariat;
- Fluency in oral and written English is required.
How to Apply
Applications must be submitted through online process.
For more information, please visit DFS.
