Deadline: 29 January 2016
World Intellectual Property Organization (WIPO) is currently seeking applications from the eligible applicants for the post of Head in Geneva, Switzerland. The duration for the post is of 2 years.
The Head will play a lead role in the development and enhancement of the quality management system used by the service as well as measures its effectiveness and identifies improvement initiatives to ensure the continued delivery of quality products and services.
The mission of WIPO is to lead the development of a balanced and effective international intellectual property (IP) system that enables innovation and creativity for the benefit of all.
Key Jobs Responsibilities
The Head will perform the following functions-
- Takes responsibility for the overall section, including oversight of the team and related contractual work, its activities, objectives, resource allocations and staff development for colleagues within the team.
- Supervises individuals and teams (internal and external). Provides direction, support and guidance as necessary, in line with individuals’ skills and abilities. Monitors progress against agreed quality and performance criteria. Acts to facilitate effective working relationships between team members.
- Advises on the application of appropriate quality management techniques. Facilitates improvements to processes by changing approaches and working practices, typically using recognized models.
- Develops and maintains a detailed knowledge of software process improvement. Contributes effectively to identifying new areas of software process improvement within the organization. Carries out software process improvement assignments, justified by measurable business benefits.
- Promotes the benefits of addressing security during system development and applies secure development improvement practices.
- Co-operates with clients/users and senior staff as required to agree the testing strategy to be employed for development projects. Maintains awareness of testing alternatives at a level where they can be analyzed and the most effective testing strategy selected and agreed.
- Takes responsibility for the control, update and distribution of quality standards, and advice on their use.
- Takes responsibility for the definition, documentation and safe execution of projects, actively participating in all phases of the project. Identifies, assesses and manages risks to the success of the project.
- Promotes and ensures use of appropriate techniques, methodologies and tools.
- Perform other related duties as required.
Eligibility Criteria
Applicants must have-
- University degree in computer science, information technology or other relevant field.
- Project management certification, e.g. PRINCE2.
- Process improvement models and governance frameworks, e.g. CMMI, SPICE, COBIT.
- Information security certification, e.g. CSSLP.
- At least nine years of relevant professional experience which includes several of the following areas: software development, testing, operations and service delivery, project management, evaluation of software process maturity, implementation of software process improvements.
- Good understanding of the work of WIPO and its technical environment.
- Knowledge of procedures necessary to acquire certification against a recognized quality standard. For example: ISO27001.
- Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relation in a multicultural environment with sensitivity and respect of diversity.
- Excellent knowledge of English.
- Knowledge of other UN official languages.
How to Apply
Applicants must submit their applications through online process.
For more information, please visit WIPO.
