Deadline: 16 September 2015
The United Nations Development Programme (UNDP) is currently seeking applications from the eligible applicants for the post of ICT Associate based in Cairo, Egypt.
UNDP helps countries pursue a development response to all citizens, to ensure that economic growth benefits everyone, including those at greater risk of exclusion.
Key Job Responsibilities
The ICT Associate will perform the following functions-
- Compliance with corporate information management and technology standards, guidelines and procedures for the RO technology environment;
- Provision of inputs to elaboration of internal policies and procedures on the use of ICT. Elaboration of the content of internal Standard Operating Procedures in ICT in consultation with office management;
- Development and update of the ICT annual plan;
- Provision of support to the use of Atlas (UN WOMEN’s implementation of PeopleSoft ERP) functionality for improved business results and improved client services;
- Provision of advice on maintenance of equipment and acquisition of hardware supplies, making routine repairs and change of hardware electronic components;
- Supervision of the implementation of corporate UN WOMEN systems;
- Development of new software packages for high impact results (e.g. office management system, electronic registry, etc) as required;
- Operation of network utility procedures defining network users and security attributes establishing directories, menus and drive-mappings, configuring network printers and providing user access. Ensure that the UN WOMEN desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of the attacks;
- Trouble-shooting and monitoring of network problems;
- Response to user needs and questions regarding network access;
- Maintenance of up-to-date parameters of information for the network clients and electronic mail;
- Implementation of backup and restoration procedures for local drives. Maintenance of backup logs. Organization of off-site storage of backups;
- Maintenance of measures in place for business continuity and disaster recover processes and procedures including backup and restoration of both server and local storage facilities;
- Timely LAN Infrastructure and Internet connectivity upgrade to meet UN WOMEN requirements;
- Identification of the opportunities and ways of converting business processes into web-based systems to address the issues of efficiency (office management system, donor profile software, knowledge management systems);
- Creation and maintenance of the RO web site and intranet ensuring that the content is updated and meets the requirements of UN WOMEN;
- Provision of advice on and assistance in procurement of new equipment for the RO and projects, provision of technical specifications and information on best options in both local and international markets, review of quotations and bids;
- Maintenance of an up-to-date inventory of the software and hardware;
- Maintenance of the library of reference materials;
- Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit;
- Identification and promotion of different systems and applications for optimal content management, knowledge management and sharing, information provision;
- Organization of trainings for the operations/ projects staff on ICT issues;
- Maintenance of staff training profiles;
- Synthesis of lessons learned and best practices in ICT;
- Sound contributions to knowledge networks and communities of practice.
Eligibility Criteria
Applicants must have-
- Secondary Education.
- University Degree in Computer Science desirable, but it is not a requirement;
- Cisco Certified Network Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Professional (MCP) required. If certification is not available at the time of recruitment, it should be obtained within 6 months;
- 7 years of working experience in network administration and use of hardware/software, telecommunications facilities, knowledge of database packages, experience in web design;
- Fluency in English and Arabic.
How to Apply
Applications must be submitted through online process.
For more information, please visit UNDP.
