Deadline: Ongoing
The Cultural Vistas is currently accepting applications from the eligible applicants for the post of Assistant Program Officer based in Washington DC, USA.
Under the direction of the Program Director, the Assistant Program Officer, Client Onboarding educates host companies on the mission and requirements of the Train USA program, assists them with the application process and conducts Host Company screening.
Cultural Vistas is a nonprofit organization that annually serves more than 5,000 students, professionals, and emerging leaders through career-focused international internships, educational study tours, language immersion and cultural exchange programs in the United States and around the world.
Key Job Responsibilities
The Assistant Program Officer performs the following functions-
- Conducts initial screening of new host company applications and works with Program Officers to evaluate company programs for eligibility
- Responsible for allocation of applications/requesters across the department
- Conducts phone interviews with new host companies and ensures compliance with record keeping standards
- Compiles research of host companies and prepares information for Program Officers
- Ensures that host companies offer exchange visitors robust and meaningful training opportunities that are in line with the visitor’s educational and professional experience
- Coordinates site visits conducted by staff or external contractors as needed for new companies
- Maintains regular communication with host companies, participants and Cultural Vistas partners to ensure meaningful opportunities and a seamless process
- Educates clients, participants, and attorneys on the purpose of the program, visa regulations, and Cultural Vistas’ application process including assistance with developing training plans
- Ensures smooth processing of applications and clear messaging with internal and external customers
- Works closely with Program Officers and Business Development in the application process to communicate client needs and address issues of non-compliance with Cultural Vistas program requirements
- Develops and maintains an advanced knowledge of visa regulations, application requirements and Cultural Vistas policies in order to properly represents Cultural Vistas throughout the process and at events
- Develops and maintains industry knowledge by seeking out educational workshops, classes, and related publications
- Supports on-going communication to all appropriate staff as it pertains to initiatives and new and existing business
- Takes a proactive approach to improve business functions and workflow within department
- Works in accordance with the mission, goals, values, and strategic direction of Cultural Vistas
Eligibility Criteria
Applicants must have-
- Bachelor’s degree in International Relations, Business, Education, or other related degree preferred.
- Minimum 2-3 years of previous administrative, customer service, client relations management, or program management experience required. Prior international and/or educational experience strongly preferred.
- Must be proficient in Microsoft Suite products. CRM experience and proficiency a plus.
- Advanced understanding of program management with ability to conduct site visits; project implementation; developing understanding of budget.
- Ability to multi-task, to prioritize workload, to organize, and make decisions in a deadline sensitive environment.
- Demonstrated ability to anticipate outcomes and problem solve.
- Strong analytical skills, good judgment and critical thinking skills.
- Demonstrated ability to maintain proactive, flexible, inventive approach.
- Possess commitment to professionalism and communicability.
- Ability to provide excellent customer service for both internal and external customers.
- Ability to exhibit a collegial attitude and excel within a collaborative team working environment.
- Strong ability to communicate effectively within a multi-cultural environment and with people from diverse cultures and countries.
- Exceptional organizational skills and ability to demonstrate. attention to detail while seeing the big-picture.
- Strong conflict management skills and graceful assertiveness.
- Strong personal commitment to continual professional development.
- Interest in and commitment to the mission of Cultural Vistas.
- Foreign language skills.
How to Apply
Applications must be submitted through online process.
For more information, please visit Cultural Vistas.
