Sample Management & Administrative Policies for NGOs: Personnel, Communications, Procurement and Finance Policies

NGOs are organized institutions that not only deliver services but also manage staff personnel, oversee administration and maintain cash funds. As recipients of grants from various channels and project holders of welfare activities, they are required to uphold principles of accountability and transparency. One of the strong indicators of these principles is keeping policies and manuals in place, based on which the day-to-day operations of the organization are to be carried out. Even donors ensure that their grant recipients have such systems in place prior to providing funding support to them. Many small organizations fail to keep up-to-date operational procedures either due to lack of awareness about such things or because they do not have skills to develop and maintain them.

In this regard, we have come up with samples of management and administrative policies for NGOs, which can  be freely referred to for developing some of their own. NGOs are advised not to copy the material presented here as it is, but rather use it as a reference and improvise it further for producing effective and tailor-made policies suitable to their local environments. The policies presented here are standard procedures and they have been uploaded here for reference only. By no means, they are complete or perfect and NGOs are recommended to use the material as a suggestion, rather than as a rule.

1. General Personnel Policy (also Human Resource Policy)

(1). Purpose and Categories of Personnel…..
(2). Volunteers and Personnel Recruitment…..
(3). Appointment Letter and Staff Orientation at the NGO…..
(4). Employee Salary Benefits in NGOs…..
(5). Travel Rules & Regulations at NGO…..
(6). Holidays and Leave in NGOs…..
(7). Employee Termination Rules in NGOs…..
(8). Conflict Management Policy in NGOs…..
(9). Settling Grievance Policy in NGOs…..
(10). Peformance Evaluation System Policy for NGOs…..
(11). Policy for Annual Performance Evaluation at NGOs

2. Communications Policy
3. Computer Policy
4. Procurement Policy
5. Fixed Assets Policy
6. Finance Policy

Copyright: This (and other material) on our website is subject to copyright protection. Please do not just copy and paste this material. We encourage you to read through it and work upon it to build better systems for your organization.